At InsightShelf, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our platform.

1. Information We Collect

We collect information that you provide directly to us when using our platform, including your name, email address, phone number, and delivery address when you place an order or contact us through our forms. We also collect technical information such as your IP address, browser type, and device information to improve our services and ensure platform security.

Additionally, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how visitors use our website. You can control cookie settings through your browser preferences.

2. How We Use Your Information

Your personal information is used to process and fulfill your orders, including arranging delivery and providing order confirmations. We use your contact details to respond to inquiries, provide customer support, and send important updates about your orders or our services.

We analyze aggregated data to improve our platform, understand user preferences, and enhance the quality of our book recommendations. We may also use your information to send educational content or updates about our curated selections, but only if you have provided explicit consent.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is shared only with trusted service providers who assist us in operating our platform, processing orders, or delivering services, and only to the extent necessary to fulfill these functions.

We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encryption of sensitive information, and regular security assessments.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and take precautions when sharing personal information online.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we securely delete or anonymize it.

If you wish to request deletion of your personal information, you may contact us using the details provided below. We will process your request in accordance with applicable data protection laws.

6. Your Rights and Choices

You have the right to access, correct, or update your personal information at any time by contacting us. You may also request deletion of your data, withdraw consent for specific uses, or object to certain data processing activities, subject to legal and contractual restrictions.

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in any email we send or by contacting us directly. Please note that even if you opt out, we may still send you essential service-related communications.

7. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete such information from our records.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of your residence, including the United Kingdom. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our platform after such changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: [email protected]
  • Phone: +442070303339
  • Address: 35/37 Ludgate Hill, London EC4M 7JN, United Kingdom